This busy and successful business is located in the heart of Dunedin's CBD. The owners were seeking to refresh the look of their salon to enhance the customer experience and improve work flow and general conditions for staff. Situated on 2 levels, the salon previously had an awkward, cramped entry, out-dated decor, the lighting needed improvement and the back of house area was too small resulting in inefficiencies . The solution was to extend the salon into an ajoining vacant space at the rear allowing a more generous entry and reception area, and a bigger cutting floor with streamlined work surfaces and large mirrors to enhance the sense of space. A more efficient hair wash area and purpose built dye mixing station was also achieved as well as improved staff break-out space. A light colour palette, white ceiling grid with recessed lighting and reflection from mirrors provides a bright, contemporary environment that enhances the user experience for clients,staff and owners.